Oracle Recognizes Sofbang for Expertise in implementing, managing and supporting Oracle WebLogic Server 12c. This specialization, combined with the Sofbang Designed For Change methodology, enables Sofbang to provide unique experience in cloud and conventional application environments, leveraging Oracle WebLogic Server 12c. »» Read more
Oracle Recognizes Sofbang for Expertise in Implementing Accelerated Oracle Business Process Management solutions. This specialization, combined with the Sofbang Designed For Change methodology, enables Sofbang to provide agile, pre-built configurable business process management solutions that are designed with adaptability, scalability and flexibility in mind. »» Read more
Great sessions, wonderful people & innovative ideas!
Sofbang & Blue Dot Solutions wrapping up at Oracle Value Chain Summit 2014.
A successful, optimized service chain enables service organizations to increase resource efficiency, productivity, and utilization while reducing costs and enhancing the overall customer experience. With different mobile solutions in the market, gone are the days when members of your maintenance crew had to factor in “windshield time” when responding to work orders. Even if they’re driving or out in the field, they can now receive tasks, complete them, and update the system to keep everyone in the loop. This means faster response times, less time wasted on “remind me again” phone calls, less paperwork, and better workflow.
More than ever, CIOs are posed with critical challenges that will shape the future of their IT department and how they service their enterprise. It is important to not only effectively orchestrate people, process and technology, but to serve as a catalyst for your business, empowering stakeholders, while reducing the overall IT budget. The need is simple, but daunting: Enhance Service, Continuously Innovate & Save Costs
With these pressures, IT departments are forced to evaluate their vision and mission and assess how they manage ongoing operations, SLAs, LOB project requests, support contracts and much more. As business needs rapidly evolve it is vital that IT not only responds to those ever changing needs, but plays a proactive role to serve, innovate and save on the bottomline.