Mobile Work Order Management Using Oracle BPM

Mobile Work Order Management Using Oracle BPM

A successful, optimized service chain enables service organizations to increase resource efficiency, productivity, and utilization while reducing costs and enhancing the overall customer experience. With different mobile solutions in the market, gone are the days when members of your maintenance crew had to factor in “windshield time” when responding to work orders. Even if they’re driving or out in the field, they can now receive tasks, complete them, and update the system to keep everyone in the loop. This means faster response times, less time wasted on “remind me again” phone calls, less paperwork, and better workflow.
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