Transform the customer engagement and digital experience using Oracle Content and Experience Cloud service with content workflow, collaboration using Oracle Process Cloud and seamlessly surface the data from various enterprise applications including SaaS, On-Premise ERP.
Heather, as a marketing team lead, works daily on creating lot of collateral and content for upcoming campaigns, workshops. She would start with a draft version of all digital assets like images, view-lets, teasers (quick two minute videos), branding, slide decks etc. Day-to-day she makes lots of changes (edits/revisions) to the collateral and would like to share/review with her supervisor before she finalizes them. Additionally, she wants to be able check how those assets appear on various devices like mobile, tablets and web browsers.
Laura an HR executive would like to announce and quickly get word out to all internal employees about upcoming Holiday Party. With some examples from last year (images, videos etc.). Also as part of recruitment process, she would like to post the current openings (with referral bonus) on an internal portal/website.
The question is, is there a comprehensive, enterprise-wide digital content and experience management platform which can help both Heather and Laura to manage their day-to-day activities efficiently, with easy configurations, controlled access, integrated, and, of course, zero-coding. Can that system be accessed from anywhere through any channel with no disruption? Can that system be available on a need-based subscription model which is flexible enough to turn on/off?
There is. With the Oracle Content and Experience Cloud service, which provides omni-channel digital content management and creating engagement portals with one click of a button right from web browsers.
In this whitepaper we will take you deep into Oracle Content and Experience Cloud features and how easily we can integrate other PaaS offerings like Process Cloud Service (PCS), Integration Cloud Service (ICS) to surface the data from back-end systems and SaaS applications.